Customer messaging
- Website chat A chat widget for any website, in every popular framework.
Telegram A Telegram bot that answers in private chats and groups.
Discord A support bot for your community server, in channels or DMs.
WhatsApp Answer customers on your WhatsApp Business number.
Messenger Reply to messages sent to your Facebook Page.
Instagram Answer Instagram Direct messages to your business account.- Email Answer support emails, one conversation per thread.
Business platforms
Shopify A chat on your storefront that can look up orders and returns.
WooCommerce Support chat for a WooCommerce store, with order lookups.
WordPress Add the assistant to any WordPress site with a small plugin.
HubSpot Answer HubSpot conversations inbox threads automatically.
Zendesk Send first replies on new Zendesk tickets.
Internal collaboration
Slack Get escalations in Slack and reply to customers from a thread.
Microsoft Teams Route escalations to a Teams channel and answer from there.
Build your own
Somewhere else your customers write? Connect it yourself with the REST API, and use webhooks to deliver your team’s replies. It gets the same memory, tickets and handoff as every channel above.