Telegram
Discord
WhatsApp
Messenger
Instagram
Shopify
WooCommerce
WordPress
HubSpot
Zendesk
Slack
Microsoft TeamsSee it in action
Moving my renewal date
OpenCan I move my renewal date to the 15th?
Yes. Your renewal moves to the 15th from next month, and nothing changes on this cycle. Want a reminder a few days before?
What it does
- Answers new messages in your HubSpot conversations inbox.
- Matches the sender to their history on your other channels.
- Leaves the thread to your team when a person should help.
- Every conversation that needs follow-up becomes a ticket.
How it works
Customer
Writes on HubSpot
Your customer uses HubSpot as they always do. Nothing to install, no new account.
Truplexy
Answers right away
From your knowledge base and tools, day or night, and remembers the customer for next time.
Your team
Steps in when needed
Your team takes over from Tickets with the whole conversation in front of them. Their reply reaches the HubSpot thread.
At a glance
| Available on | Pro and Enterprise |
|---|---|
| Customers recognised by | Their HubSpot contact, or their email address. |
| Your team replies from | Tickets in the Truplexy dashboard. The reply reaches the HubSpot thread. |
| Setting it up | One click in the dashboard: sign in to HubSpot and approve the Truplexy app. No code. |
Connect it from Integrations in the dashboard: sign in to HubSpot, approve the Truplexy app, and you’re live. No code or server needed. Pricing has the limits on each plan.